Returns & Exchange
We hope you are happy with your new swimsuit. If any product has manufacturing defect we will exchange it. However, if you are unsatisfied with your purchase for any reason, you may not be able to return/exchange it.
Please keep these rules in mind when you make exchange with us:
❊ We accept exchanges for up to 14 days after you received your product. After 15 days, the product can’t be exchanges.
❊ Returned products must be in brand new condition, unworn (except to try them on) and in their original package.
❊ Swimwear must be returned in clean condition
HOW TO RETURN & EXCHANGE YOUR PRODUCT
❊ You are responsible for paying the costs of shipping the product back to us.
❊ We will refund for the same form of payment as soon as we receive the items. (Only if we are not able to send you a new product live up to your expectations)
❊ Once we receive your package, we will resend a new product for no extra shipping costs.
We have return addresses in Montreal and in Ottawa. You can choose between these two addresses.
If you wish to receive your exchange faster, need to re-send the item to your holiday address, please CONTACT US for a personalized service.
If you have any questions about our returns and exchange policies, please feel free to CONTACT US.
Thank you for shopping with us.